Catstronauts Universal Distribution

Fast Shipping and Professional Packing

Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL as well as a range of other leading global carriers, we are able to offer a variety of shipping options. Our warehouse personnel are expertly trained and will wrap your items according to our precise and precise specifications. Your goods will go through a thorough inspection and be properly secured before they are shipped. Every day, we send thousands of packages to clients across many countries. This shows our commitment to be the largest online retailer on earth. These warehouses are situated in Europe as much as they are in USA.

Note: Orders that contain more than one item are assigned a particular processing time, based on the individual product.

Prior to shipping the items, our staff will carry out an exhaustive inspection of the products you ordered. Most orders are now shipped within 48 hours. The expected delivery time will be between 3-7 days.

Returns

The stock is dynamic and we are unable to control it completely due to the fact that many parties are involved, which includes our warehouse and factory. The stock levels may fluctuate at any given time. It's possible that you may not receive your order once it has been placed.

The policy is for 30 days. If 30 days have gone without a trace since the purchase however, we're unable to give you a refund or exchange.

To be eligible for a refund the item must be unused and in the same state as when you received it in. It must also be in the original packaging.